KROMA Concierge
Let's talk about your game
Questions about size, fit, shipping or payments? Our virtual assistant answers instantly, with clear step-by-step answers.
KROMA Assistant
Online · answers instantly, step by step
Hey there! I'm the KROMA virtual assistant. I answer instantly, no waiting. I can help you with:
- Size and fit of every model
- Shipping, payments and promos
- Factory-defect warranty
- Recommendations based on your position and pitch type
What would you like to know?
Prefer human support?
Message us on Instagram
If your case needs personal follow-up (orders, invoicing or wholesale), DM us and we'll reply within minutes.
Showroom
Av. Insurgentes Sur 1234, Col. Del Valle, CDMX
By appointment only · contacto@kroma.mx
100% authenticity
Every pair passes physical verification before shipping.
20–30 day shipping
Insured worldwide shipping with tracking number.
Defect warranty
If the size doesn't fit, we exchange it at no cost.